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Frequently asked Questions

Can my pets be present during services?

We're sure your pets are part of the family, but we ask that you secure your pets away from the Beauty-Taxi artists and products for safety. 


What is the minimum charge for services?

Beauty-Taxi has a minimum of $100 per artist for all on-site services. 


What payment options are available?

We accept Visa, MC, American Express, or Discover. Gratuities, however, can be paid in cash or added on to the credit card. 


Is there a waiting fee?

We give a 15-minute grace period, then charge $35 for every 15 minutes the mobile artist is kept waiting. 


Are there any parking or traveling fees?

Appointments booked 20 miles outside the standard service area 98188 will be subject to a travel fee. Please note the travel surcharge does not go towards the $100 service minimum. Also, you are responsible for all fees, tolls, parking/valet costs and expenses incurred while providing service to you. 

Hours of Operation:

Spa event hours are Tuesday-Sunday from 10 AM til 7 PM or by contract only. Our office hours are Monday thru Friday at 10 AM til 4 PM. Any messages/emails left after 4 PM will be returned on the following business day.


Individual Services:

All services are prepaid. Same-day cancellations are completely non-refundable. Advance reservations can be canceled 24-hours in advance, and payment can be applied to a future appointment date held within three months of original appointment date. 


Event & Group Services:

A non-refundable 50% deposit is required to reserve your event date. The remaining balance is due 24-hours prior to day of the event. A 72-hour notice of cancellation is required so that no additional charges are incurred. 


Gratuity:

A party/group of 4 or more will be charged an 18% gratuity. 


*Please Note: Our mobile artist can refuse services if there are any contraindications, medical conditions that were not disclosed at time of reservation (example: broken skin or lesions) or if the client exhibits inappropriate conduct. 


Terms of Service:

Our company's terms of service can be read here.